Refund Policy

Our Guarantee

Our product guarantee assures you 100% satisfaction - unconditionally. If it's not right, we'll make it right! Our friendly, helpful team will always do their best to make your experience with Fitterfirst® a pleasant one.

Return Policy

Every item sold by Fitterfirst Inc. is unconditionally guaranteed

If for any reason you should find our products unsatisfactory, you may return the product within 30 days*. Before returning any product, please call customer service at 1-800-fitter1 (1-800-348-8371) for a return authorization (RA) number. No product will be accepted without a RA number unless it is a local order that is brought back into the showroom. With the exception of shipping errors, refunds or credits will not be issued for shipping charges.
 
*excluding DVDs, videos, books and courses.

What if I want to make a return, but have lost my return authorization number?

If you have misplaced your return instructions and required RA number, please call 1-800-348-8371 weekdays from 8 am to 5 pm (MST) to talk with a Fitterfirst Customer Service Associate.