By applying to become a Fitterfirst Referral Partner (also known as an affiliate), you agree to be bound by the following terms of the program.
To become a Fitterfirst Referral Partner, you must submit a complete program application via our referral partner sign-up form.
Upon submission of your application, you will be able to log in to the affiliate portal and receive your unique affiliate links and custom affiliate code, and start promoting Fitterfirst products and services. To learn more about our Fitterfirst referral partner program, click here.
We may reject your application if we decide (at our sole discretion) that your site is unsuitable for the program. All information submitted must be truthful and accurate. Failure to provide accurate information may result in immediate termination of affiliate’s participation in the program.
Our affiliate program provides you with a 10% commission on referred sales, not including the value of shipping and handling or taxes.
There are a few exclusions to this:
Referral Commission Tracking
From the moment a customer visits one of our websites via your affiliate URL, a cookie is placed on their computer browser. This allows us to track the customer even if they don’t immediately make a purchase. They can close their browser and return later to complete the order, and you will still be recognized as the referring affiliate. Our cookies are set with a 60-day duration.
The customer may choose to clear their cookies at any time. This is out of our control. Clearing cookies will remove any tracking, and purchases will no longer be tracked to your affiliate account. The same applies if they use a different web browser or device than originally used to access your referral link.
Once a purchase is made, that customer is linked to your affiliate account. As long as you are the most recent referrer, all future purchases within the 60-day tracking window by that customer account will be automatically tied to your affiliate account and will generate the relevant commissions.
We use “last click” tracking. This means that if a customer was referred by another affiliate weeks, months or even years ago, but then clicks on your link and makes a new purchase, you will receive commissions for this new order instead of the original referrer. "Last click" tracking is the most common type of tracking, and rewards the most recent marketing and promotional efforts.
Referral Partners that do not meet minimum performance requirements may lose affiliate partner status. Ten (10) referred sales per year are required to maintain affiliate partner status, but all affiliate accounts are at the discretion of Fitter International, so this minimum requirement can be overruled at the consideration of our program management.
In order to be awarded commission for a purchase, you must utilize your unique referral URL, provided to you by email after acceptance into our affiliate program and also available within your affiliate dashboard. Upon registration for the affiliate program, you may also have the opportunity to receive trackable coupon codes from us. Coupon codes will be unique to your business and have two functions:
1.) Track referred sales back to you, and;
2.) Provide discount incentives to your customer on occasion.
You are permitted to use link cloaking, link tracking or other forms of redirection. However, be aware that some ad networks or social networks do not allow such links to be used.
Recurring Products (Subscription Products)
Where customers choose to purchase a recurring product (e.g. monthly deliveries of products) you will receive commission on all recurring orders as long as you are the last referring affiliate.
Commission is earned at the time of renewal.
If the customer cancels their ongoing recurring order, commissions will also cease.
To help our affiliate program be part of your successful business, we may also be able to provide custom referral codes in situations where a referring hyperlink can’t be used. A custom referral code can perform two functions:
1.) Track your affiliate referred sales to be used on your website, email and social media sites;
2.) Provide exclusive additional discounts on orders placed on Fitterfirst websites, or to support specific partner promotions. Additional details will follow after acceptance into our affiliate program.
In the event that a customer requests a refund (and we honor that request) – we reserve the right to deduct any commission already paid out on that sale from future commissions.
Payments will be made once a quarter (every 3 months) at the end of the month following the last quarter month. You can expect payment at the end of May, August, November and February.
For example, payments made end of May include commissions earned from February, March and April. Then payments made end of August include commissions earned from May, June and July and so on.
This provides adequate time for us to summarize affiliate payouts, account for clawbacks (i.e. revoking commissions earned on orders that have been refunded).
One must meet a minimum commission threshold of $50 in a given period in order to receive payment for that period. If you do not reach $50 in commissions in a given period it will just keep rolling over until you do reach at least $50.
We issue payments via PayPal. We are unable to provide commission payouts via check.
We cannot be responsible for any banking fees you may incur by receiving a payment from us.
You may use your unique URL within email marketing, online advertising, blogging, social media marketing, video marketing, and other forms of online marketing. Paid search and social advertising (Google Adwords, Facebook, etc.) on brand terms, trademarked terms, and product names are prohibited. This includes but is not limited to the following keywords and phrases:
Fitterfirst Fitness, Fitter Fitness, Fitterfirst Products, Fitter Products, Fitterfirst Balance, Fitter Balance.
You must not use the Fitterfirst or Fitter1 brand names within your domain name. For example, you may not register a domain name such as http://fitterfirstproducts.com.
Such use of our brand name may cause confusion with customers.
You must not in any way, attempt to mislead the customer into believing you are the manufacturer or direct supplier of the products. You must not make any factual claims about the product’s composition, the benefits of using the product, or other significant claims that would influence a purchasing decision, other than those substantiated on our websites: fitter1.com and fitter1.ca.
If your marketing material suggests you are an impartial party, you should include a caveat that explains you are being financially compensated for promoting this product.
You must not represent the product in a negative way, nor make any connections between the product and another organization.
Breaking These Terms
It is against these terms for you to purchase products for yourself through your own affiliate account. It is also against these terms to attempt to circumvent or alter any of the technical methods employed by our affiliate program.
You must act within the terms of any associated platform being used in your marketing activity. (e.g. Facebook, Google, etc).
Any email marketing activity must be conducted in accordance with the CAN-SPAM regulations and/or any local territory guidelines.
Sites that promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; promote illegal activities; attempt to copy and/or assume the creative or business identity of Fitterfirst in any manner; and/or contain any other content that we deem offensive and/or not in alignment with the Fitterfirst brand, are unsuitable for our referral partner program, and if used may be grounds for termination of the referral partner relationship.
If we detect that these terms have been breached for any reason, we reserve the right to deny registration, cancel your affiliate account and void any unpaid commissions.
We reserve the right to suspend or delete an affiliate account at our discretion.
Any affiliate accounts that have not made any referrals within a 180-day period and have no outstanding commission to be paid, may be designated as dormant. We reserve the right to delete accounts that have been found to be dormant.
If you wish to close your affiliate account directly or if you have any other questions, please contact us via email at firstname.lastname@example.org.
Changes to Terms & Conditions
We reserve the right to change the terms and conditions of our affiliate program at any time. In the event changes are made to the terms and conditions, affiliates will be notified. If they disagree with the new terms they can cease the affiliate relationship. Continuing to operate as an affiliate under new terms after being notified of the new terms is considered an acceptance of the new terms. If changes to the commissions terms and conditions are made, these changes will take effect immediately.